Return Policy
Because each garment is handmade and custom-created, returns and refunds are not accepted.
However, your satisfaction is a top priority. If you experience fit issues after trying on your garment, I offer one complimentary fit adjustment to make sure it feels just right.
To request your free adjustment, please contact me within 7 days of delivery at jociemadeit@gmail.com with:
- Your order number
- A description of the fit issues
- Photos
Once your request is received, I'll provide a prepaid shipping label so you can send the garment back for adjustments.Â
Please note:
- Additional adjustments beyond the first may incur a fee.
Thank you for supporting handmade, slow fashion. I'm committed to making sure you feel amazing in your custom piece!